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1.Are you factory? A: Yes, We are factory and manufacture 2.What service will you provide when I come to China? A:We will pick up you to our factory and help you to book the hotel. 3.How can you guarantee we receive a good quality? A: We have a serious group of quality control from component to finish product.and we also have mature assemble lines and operation instruction. 4.Do you provide any help about the product operation? A: English operation instruction and video will be available. 5.How about warranty?A: For machines we provide one year warranty. 6.What type of payment supporting? A:100% T/T deposit before the shipment. 7. How long is the delivery time? A: About 1-2 working days.